RPA

Overview

The training course covers end-to-end aspects of planning, designing, architecting and developing of RPA solutions. The main aim of the course is to prepare participants with both conceptual and implementation skills to develop and deploy RPA solutions.

Duration
2 Days

Pre-Requisites
Any candidate with the background of BPO, Call Centre, IT Support Managers, Technical and Solution Architects, Enterprise Architects, Senior Developers, Business Analysts and Project Managers

Course Outline

  • Business case for automation in the industry
  • Role of RPA, AI & Machine Learning for automation
  • Defining RPA & RPA trends
  • Why RPA & why now? 
  • Developing the RPA Vision for your organization 
  • Creating RPA value proposition & RPA agenda 
  • Spotting automation opportunities: Front-end, Back-end, IT support functions, Manufacturing & Logistics 
  • Developing the business context for an RPA program
  • Understanding RPA’s end-to-end Process
  • Examples for RPA 
  • Overview of RPA: Business Process Automation 
  • Overview of RPA: Solution Architecture and Features
  • RPA-for BPO Automation
  • RPA-for Call Centre Automation
  • RPA-for Back-office Automation 
  • RPA-Tools 
    • UiPath
    • Blue Prism
    • Automation Anywhere, etc.
  • Setting up of RPA Environment
  • RPA Use Cases:
    • Excel Automation
    • Desktop automation
    • Web Automation
    • GUI Automation
    • Screen Scarping
    • Citrix Automation
    • Mainframe Automation
    • SAP Automation
  • RPA Tool: demo UiPath
  • RPA Tool: Features and Modules
  • Hands-on Exercises
  • RPA Case Studies for Finance, Insurance, Telecom domains